WELCOME TO RUNNERS' EDGE IN ANCHORAGE, AK

We Are Hiring! Come And Join Our Team

Client Success Coordinator

Client Success Coordinator at Runners’ Edge Alaska

About Us:

At Runners’ Edge Alaska,  we’re not just a Sports Physical Therapy Clinic; we’re on a mission. Our goal? To empower active Alaskans of all ages to get back to doing what they love, safely and efficiently—for life! We are currently looking for a Client Success Coordinator to join our team! Client Success Coordinators play a vital role within our team, committed to delivering exceptional care to our clients. If you’re friendly and welcoming, enjoy learning, and love connecting with others in Anchorage’s active community, you could be the perfect fit! Medical administration/ front-desk experience is not required; we’re more than willing to provide training for the right person.

Responsibilities:

  • Welcome clients warmly, manage inquiries, and handle appointments and payments efficiently.
  • Build strong client relationships, understanding their needs and offering tailored solutions.
  • Assist in onboarding new clients for a seamless transition into our clinic.
  • Proactively address client concerns and work with the team to resolve issues promptly.
  • Conduct follow-ups to ensure clients receive top-notch care.
  • Manage leads, referrals, and invoicing tasks.
  • Liaise with insurance companies regarding patient benefits and authorizations.
  • Support marketing efforts to engage and inform clients about our services.

Ideal Candidate:

  • Friendly and welcoming, with excellent communication skills.
  • Empathetic and compassionate.
  • Open to learning, feedback, and new challenges.
  • Detail-oriented and able to thrive in a fast-paced environment.
  • Independent worker who seeks assistance when needed.
  • Organized  with strong multitasking abilities.
  • Experience in medical admin/sales/ social media/marketing preferred, but not required.
  • Passionate about personal movement and a healthy lifestyle.

Qualifications:

  • 2+ years of relevant experience preferred, but we’re willing to train the right person.
  • Familiarity with insurance benefits and authorizations is a plus.
  • Genuine interest in Alaska’s active community and living a healthy lifestyle.

Details:

  • Initially part-time with the opportunity to grow into a full-time position in the fall/ winter
  • Salary: $18-$25/hr DOE
  • Flexible schedule options
  • Benefits: Discount on Runners’ Edge Services (+ additional benefits once full-time)  

How to Apply:

Send your resume and cover letter to info@runnersedge.physio  

Meet The Team at Runners' Edge Alaska

At Runners’ Edge, we work as a team. Each team player has roles, but we are here to help each other succeed and work together to provide the highest level of care possible to our clients. We strive to grow as individuals as well as a company. And that is what sets us apart from other clinics. This is us!

runners edge team photo (1)

Hear From Our Thriving Community

5/5
“Runners’ Edge Alaska is outstanding! Our 15-year-old daughter tore her ACL in March 2020 and Zuzana has been there every step of the way. For every pre-op and post-op PT session, Zuzana had a detailed exercise plan that was structured personally for our daughter to attain the greatest benefit for each specific day of training."

A Thankful Mother,

Post-Op ACL Soccer Player

5/5
“I competed in a couple of my favorite local ski races, although fitness was an issue. I experienced lapses in proprioception caused by my knee replacement – I would plant a pole on a ski and suddenly fall. About 15 months after the replacement, I begin to see Dr. Zuzana Rogers to receive treatment for lingering body imbalances, proprioception issues, and muscle pains in my left knee area."

Septuagenarian Racer,

Knee Replacement Rehabilitation